Step 2: Select New Support Ticket.


Step 3: You’ll be redirected to our contact form. First, you need to enter your email address and name in the Requester box.

Step 4: Enter a summary of your problem, for example “Cannot make a withdrawal” in the Subject box, and describe your problem as detailed as possible in the Description box. We provide some basic typographical options for you to help you explain your problem more effectively. 

 

Step 5: Click on the I’m not a robot checkbox.

When you are finished, click on Submit and give us some time to ge get back to you